Last Updated: August 29, 2026
Welcome to SCRAP RATE INDIA We respect your privacy and are committed to protecting the personal information you provide when using our website, services, lead forms, WhatsApp communication, and payment facilities.
This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices available to you when you visit or use our website.
By accessing or using the SCRAP RATE INDIA website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect information from you when you visit our website, submit a form, contact us through WhatsApp, make a payment, or otherwise interact with our services.
Personal Information
Depending on how you interact with our website, we may collect:
- Full name
- Mobile/WhatsApp number
- Email address
- City, location, or address
- Scrap-related enquiry or requirements
- Information submitted through lead or contact forms
- Transaction-related information
- Any other information you voluntarily provide to us
Payment Information
If you make a payment through our website, payment-related information may be processed by our third-party payment gateway/provider.
We generally do not store your complete debit card, credit card, banking, UPI PIN, CVV, or other sensitive payment credentials on our own servers.
Payment information may be collected and processed directly by the applicable payment service provider in accordance with its own privacy and security policies.
Automatically Collected Information
When you visit our website, certain technical information may automatically be collected, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of your visit
- Referring website or source
- Website interactions
- Approximate location information
- Cookies and similar tracking information
2. Lead Forms and Enquiries
SCRAP RATE INDIA may provide lead forms, enquiry forms, contact forms, callback requests, or similar forms.
When you submit information through these forms, we may collect details such as your name, mobile number, email address, city, scrap requirements, and other information you choose to provide.
We use this information to:
- Respond to your enquiry
- Contact you regarding your request
- Provide information about our services
- Provide relevant scrap/metal rate information
- Process or follow up on your request
- Improve our products and services
- Maintain records of enquiries
By submitting a lead form, you acknowledge that we may contact you using the contact information provided by you regarding your enquiry or request.
3. WhatsApp Integration
Our website may provide a WhatsApp button or WhatsApp communication facility that allows you to contact SCRAP RATE INDIA.
If you choose to communicate with us through WhatsApp, information you share through WhatsApp may be processed by WhatsApp/Meta in accordance with their own terms and privacy policies.
SCRAP RATE INDIA may receive and use information that you voluntarily provide to us through WhatsApp for purposes such as:
- Responding to your enquiry
- Providing requested information
- Discussing scrap rates or services
- Following up on your enquiry
- Providing customer support
Please do not send highly sensitive personal or financial information through WhatsApp unless specifically required and appropriate.
4. Payment Processing
Certain services, products, subscriptions, or other facilities available through SCRAP RATE INDIA may require payment.
Payments may be processed through third-party payment gateways or payment service providers.
When you make a payment:
- Your payment may be processed by the applicable payment gateway.
- We may receive limited transaction information such as payment status, transaction reference, amount, date, or other information required to confirm the transaction.
- We do not intentionally collect or store your complete card number, CVV, UPI PIN, banking password, or similar confidential payment credentials on our servers.
- Payment providers may independently collect and process information according to their own privacy policies and terms.
You should review the privacy policy and terms of the payment provider before completing a transaction.
5. Meta Pixel and Advertising
SCRAP RATE INDIA may use Meta Pixel and related Meta advertising technologies on our website.
Meta Pixel may collect information about your interaction with our website, such as:
- Pages you visit
- Actions you take on the website
- Buttons or forms you interact with
- Browser and device information
- IP address and similar technical information
- Advertising-related information
We may use this information to:
- Measure the effectiveness of our advertising campaigns
- Understand website conversions
- Create relevant audiences
- Improve our marketing campaigns
- Show relevant advertisements to users
- Understand how users interact with our website
Meta may process information collected through these technologies according to its own privacy policy and terms.
You may have options to manage certain advertising and tracking preferences through your browser, device settings, or Meta’s available privacy and advertising controls.
6. Cookies and Tracking Technologies
We may use cookies, pixels, tags, scripts, and similar technologies to operate and improve our website.
These technologies may be used for:
- Website functionality
- Remembering preferences
- Analytics
- Conversion tracking
- Advertising measurement
- Marketing
- Security
- Understanding visitor behavior
Some cookies may be placed by third-party services that operate on our website.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of some parts of our website.
7. How We Use Your Information
We may use collected information for the following purposes:
- To provide and operate our website and services
- To provide scrap and metal rate information
- To respond to enquiries and lead forms
- To communicate through phone, email, WhatsApp, or other available channels
- To process and confirm payments
- To provide customer support
- To improve our website and services
- To analyze website traffic and user behavior
- To measure advertising and marketing performance
- To prevent fraud, abuse, or unauthorized activity
- To maintain website security
- To comply with applicable laws and legal requirements
8. Sharing of Your Information
We do not sell or rent your personal information.
However, we may share limited information with trusted third parties where reasonably necessary to provide our services or operate our website.
These may include:
- Payment gateway and payment processing providers
- Website hosting and technology providers
- WhatsApp/Meta and related communication services
- Analytics providers
- Advertising and marketing platforms
- CRM or lead-management services
- Website security providers
- Service providers assisting with website operations
We only intend to share information to the extent reasonably necessary for the relevant service, operation, or legal requirement.
We may also disclose information where required by law, court order, governmental authority, legal process, or where reasonably necessary to protect our rights, users, property, or website security.
9. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure.
Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.
You are also responsible for maintaining the confidentiality of any information or account credentials under your control.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Providing requested services
- Processing transactions
- Responding to enquiries
- Maintaining business and transaction records
- Resolving disputes
- Preventing fraud or misuse
- Complying with legal and regulatory requirements
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal obligations.
11. Your Privacy Rights
Depending on applicable law, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information where applicable
- Withdraw consent where processing is based on consent
- Ask questions about how your information is being used
- Request information regarding the processing of your personal data
To exercise a privacy-related right, please contact us using the contact details provided below.
We may request reasonable information to verify your identity before processing certain requests.
12. Third-Party Websites and Services
Our website may contain links, buttons, integrations, or services provided by third parties, including payment providers, WhatsApp/Meta, analytics providers, advertising platforms, or other external services.
When you interact with a third-party service, that service may collect and process your information according to its own privacy policy and terms.
SCRAP RATE INDIA is not responsible for the privacy practices, security, content, or policies of third-party websites or services.
We recommend reviewing the applicable privacy policies of third-party services before using them.
13. Scrap Rate Information Disclaimer
SCRAP RATE INDIA provides scrap and metal rate information for general informational purposes.
Rates may vary depending on factors including:
- Location
- Material type
- Material quality
- Quantity
- Market conditions
- Demand and supply
- Buyer and seller requirements
- Time of transaction
Therefore, rates displayed on our website should not necessarily be considered guaranteed buying or selling prices.
Users should verify the applicable rate and transaction terms before entering into any commercial transaction.
14. Children’s Privacy
Our website is not specifically intended for children.
We do not knowingly collect personal information from children where such collection is prohibited under applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically.
16. Contact Us
If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
SCRAP RATE INDIA
Email: scraprateindia.com
Website: SCRAP RATE INDIA
We will make reasonable efforts to respond to privacy-related enquiries in a timely manner.
Important Note
By using our website, submitting a lead form, contacting us through WhatsApp, or making a payment, you acknowledge that you have read and understood this Privacy Policy and agree to the applicable processing of your information as described above.